Tailored mental health therapy that meets your goals and needs.
At Wellness North, we work with individuals, couples and families.
Our mission is to support you so you can thrive in your personal and professional life, overcome barriers to success, reduce mental health challenges, have better relationships, improved communication and achieve optimum mental well being.
Our highly skilled and well trained team of diverse counsellors with their own lived experiences works collaboratively with you to understand your experiences, help you process your trauma / anxiety and create strategies, plans and goals that will allow you to be a better version of you and live a life that aligns with your true values.
FAQs
What is a Registered Clinical Counsellor (RCC)?
Registered Clinical Counsellor (RCC) is a designation with the BC Association of Clinical Counsellors (BCACC). RCCs are a group of professional counsellors that are accountable to the BCACC and adhere to the Code of Ethical Conduct and Standards of Clinical Practice. The Clinical Counsellor has met the rigorous academic training, clinical experience, and supervision requirements that are part of the criteria for Registered Membership.
We also have master-level Registered Social Workers on our team who can support you with the challenges you are facing in your life.
What Is Clinical Counselling, Professional Counselling Therapy And/Or Psychotherapy?
In a counselling setting, we talk about anything that is weighing you down because everything you tell me is confidential although there are limits to confidentiality and that is when there is suspected child or elder abuse, imminent risk of suicide or homicide or court order made to subpoena your files.
Every reasonable effort will be made to make you aware if I have to breach confidentiality due to the above limitations before releasing any information.
In counselling, you have the liberty to talk about your feelings, thoughts, goals, behaviours, relationships, dreams, trauma or personal growth.
How often will I come to counselling?
This is totally up to you. We can discuss this during your consult or initial session as well. You can try a session or two or you might find you need to connect with me on a regular basis which could be weekly, bi-weekly, monthly or even once every couple of months. Every client is unique, and depending on your concerns, needs and goals, the number and frequency of sessions will vary.
For specific concerns, clients come for 6-10 weekly sessions, while more complex concerns can require a longer period of therapy. Most clients will start to feel better after their first session. Taking the first step toward self-improvement, awareness and insight could be intimidating but also very comforting.
Do you do direct billing?
Yes, we direct bill ICBC, CVAP, FNHA and many other EAPs.
For all other extended health providers, we issue receipts with clinic name and counsellor registeration information which can be submitted for reimbursement through your insurance company dependent on their plan.
How much do your services cost?
Our services typically cost $140 + tax/session for individual and $160+tax/sesson for couples/family sessions. Many of our clinicians offer sliding scale spots to serve the needs of the community and to support the clients. Sessions are typically 50-60 mins long.
We also have intern and student counsellors on our team, who offer low cost counselling services based on your income and what you can afford. They are not registered with an association or a regulatory body so there services cannot be claimed. They are supervised by their professors at the university and by our seasoned therapists.
Who do you help?
We offer help to individuals, couples and families. Many of our clinicians have additional trainings like GOTTMAN and EFT to support couples. Some of our therapists come with experience from different agencies and health authorities. We also have counsellors specializing in Youth Counselling and have experience as school counsellors.
Can I book a session for a family member?
You certainly can book a session for your loved one as long as you are financially taking care of the session. If your loved one/partner/ child/parent will be paying for the session - we would like them to call in. If you share the details with us, we can reach out to them too. Contact us
What is your Cancellation policy?
We require 48-24 hr notice to cancel or reschedule your session. This is also when you get reminder emails and texts. We charge full session fee for late cancellations on clincian’s discretion. You are welcome to reschedule your session to avoid cancellation charges ( Please note if rescheduled session is cancelled, we’ll have to charge you to respect clincians time and effort). We hope you understand.
How do I make a payment?
We require credit card to be on file to secure your spot. You card will be charged right before/after the session and you will receive the receipt for reimbursement.
If you dont have a credit card, you can also e-transfer before the session. If you prfer to pay your clinician cash, that has been accepted in certain circumstances too.
We accept all credit cards (yes including amex too and debit visa). We do not accept cheques or crypto currency.
If you still have some questions, shoot us a quick text ( 1-604-317-9267), call or email us (info@wellnessnorth.ca) and we will be happy to answer them within 24-48 business hours. If you do not receive a response, please check your spam folder.